We hope this will answer any questions you may have but if not, please get in touch with us.
This list is not exhaustive and occasionally we may need to collect additional data for purposes set out in this policy.
In addition, when you visit our website, open our emails, use our apps or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we collect in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on our site, dates and times of website visits, metadata and other information associated with other files stored on your device. Through these automated collection methods, we obtain ‘clickstream data’, which is a log of the links and other content on which a visitor clicks while browsing a website. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you for the purposes described below, and to let us know, for example, whether you have opened an email we sent to you. While you can change your cookies settings in your browser, please note that without cookies your use of the website may be impaired.
We may also offer internet-based advertising programs on our website such as AdChoices and NetworkAdvertising. These third-party services selectively display adverts based on browsing history. You can opt out of these services via these third party websites (please note we have no control over third party websites).
We also may collect information about the location of the mobile device or tablet used to access the website (“Location Data”). Location Data includes: (a) the location of the mobile device or tablet derived from GPS or WiFi use; (b) the IP address of the mobile device or tablet or internet service used to access the website; and (c) other information made available by a user or others that indicates the current or prior location of the user, such as geotag information in photographs. If you do not want us to collect Location Data from your device, please delete the app or disable the location settings on your device or tablet. Note, however, that disabling the location setting may affect your ability to access and use that app.
When you connect with social media though the website, you may link with social media platforms and social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) (collectively, “Social Media”). When accessing services through a Facebook or other Social Media account, we may (depending on the applicable user privacy settings) automatically have access to information provided to or through the Social Media platform. We may collect and use this information for the purposes described in this Policy or at the time the information is collected.
Information collected directly by the third party providers of the features is subject to the privacy policies or notices of these providers. We are not responsible for these providers’ information and privacy practices.
We will use your personal information:
We will not disclose any of the information that you provide to us about yourself or anyone else to any third parties without your consent, although we reserve the right to disclose your information if the law requires us or permits us to do so. We may share personal information with service providers who perform services on our behalf. These service providers are permitted to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements.
We may use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (a) customising our users’ visits to our website, (b) delivering content tailored to our users’ interests and the manner in which our users browse our website, and (c) managing our website and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.
We may use third-party analytics services on our websites and apps, such as those of:
The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse your use of our website. The information collected through these means (including IP address) may be used by these analytics providers and other relevant third parties who use the information, for example, to evaluate use of the website. To learn more about these analytics services and how to opt out, please visit the relevant websites listed above.
We will never release your personal information to any other company for mailing or marketing purposes without your consent.
Occasionally, it may be necessary for us to share your data outside of the European Economic Area, for example if a service provider is based outside the EEA or if you are based outside the EEA. Any transfer of data in those circumstances would be subject to the ‘standard data use clauses’ approved by the European Commission.
We are committed to keeping your data safe and secure.
Our security measures include data encryption, regular cyber security audits and reviews, security controls on our computer systems and internal policies on data management and training for employees.
We will not retain your data for longer than necessary for the purposes set out on this policy or as required by law or pursuant to our statutory obligations. Different retention periods apply to different types of data. Whilst we will not normally hold any personal data for longer than six years, we reserve the right to retain it to the extent permitted by law.
You have the right to:
If you wish to exercise any of the above rights, please contact us at email@example.com. For reasons of confidentiality we will verify your identity before proceeding with any such request made under this policy.
If we choose not to action any such request, we will explain the reasons for that decision. However we appreciate that where you have given your consent to use your personal data, you have the right at any time to change your mind and withdraw your consent. If you request that we stop using your personal data for direct marketing activity through all or any channels we will always comply with that request.
You have the right to lodge a complaint with the Information Commissioner’s Office if you think there is a problem with the way we are handling your data.
By providing your information you have consented to us using your details in accordance with this policy and to us contacting you about your account.
By providing information on or through a website you are consenting to the collection, use and disclosure of such personal information as described in this policy. You may withdraw your consent at any time by following the procedure described above.
In addition, your use of the website constitutes consent to be contacted about your account through any contact information you provide, including mobile phone numbers.
Please note that this website is not for use by children or any persons under the age of 16