Delivery Information

Merry Christmas!

Don't leave Christmas purchases until the last minute! The Warren James team are working hard and are fully up to date with processing and dispatching all orders. 

For Standard UK Delivery, be sure to order by 8am Thursday 19th December. 

For Special UK Delivery, be sure to order by 8am Saturday 21st December. 

Our 212 shops Nationwide are open every day until the end of Christmas Eve. Come and visit us, we'd love to see you!

Boxes & Gift Bags
Are not added to Warren James prices, but for your special gifts may be purchased for just £3.90. Should you choose not to purchase, your jewellery will be sent to you in a Warren James jewellery wallet. Giving you the choice helps to protect the environment for future generations.

UK Deliveries

Standard UK Delivery £3.95
FREE when you spend over £49. Delivered by Royal Mail - a signature may be required on receipt.

Special UK Delivery £7.95
FREE when you spend over £300. Delivery is on the next working day (Monday-Saturday, excluding public holidays) if your order is received by Midday (Monday-Friday) and delivered to mainland addresses in England, Wales and Scotland. Orders received by 8am Saturday will be delivered the following Monday. Delivered by Royal Mail - a signature will be required on receipt. Excludes all personalised jewellery.

International Delivery

European Countries £7.00
Rest of World £8.00
Delivery is Monday - Saturday (excluding public holidays)
A signature may be required on receipt
Delivery times are subject to Royal Mail International delivery timescale.

We will do our absolute best to meet the stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and external factors beyond our control. If your purchase has not arrived within the expected time you should first check with your neighbour or your local  Delivery Office. This Christmas, we are processing and dispatching all orders in record time. Every single item ordered before the stated last delivery times (Standard UK Delivery 8am Thursday 19/12/24; And Special UK Delivery 8am Saturday 21/12/24) will be collected by Royal Mail.

Unfortunately an item may sometimes go missing in the post. We are unable to investigate any item that has not been delivered unless 15 working days has passed since the date the item was dispatched. All claims must be made within 28 working days of the dispatch date (for your dispatch date check your ‘Dispatch Confirmation’ email).

The 15 working day period before investigation and 28 working day deadline may be extended when normal delivery times are disrupted and delays beyond our control occur.